Boost business with Dynamics 365 Sales, an agentic CRM.

Modernize your CRM to deliver personalized experiences at scale

Deepen customer relationships and drive more sales with agentic CRM solutions in Dynamics 365.

Empower every seller, marketer, and service rep with AI

Start a chat

Book an appointment

Empower your sales teams.

Help teams exceed customer expectations and reach their goals with agentic sales.

Connect with an expert to join the new era of AI-powered business.

Boost sales outcomes

Improve customer experiences

Build winning teams

Scale best practices

Forecast sales

Configure for your teams

Boost sales outcomes

Accelerate Opportunities

View AI-based scoring models and prioritized work lists for opportunity qualification.

Improve customer experiences

Improve Interactions

Get email and call assistance using Copilot-generated email drafts and call summaries that include an analysis of sales KPIs and suggested tasks.

Build winning teams

Analyze team performance

Get insights into forecasts and team metrics like conversion and win rates by querying Copilot using natural language or prebuilt prompts.

Scale best practices

Accelerate sales opportunity

Share automated sales guidance with teams—including agent-identified failure points in the sales sequence.

Forecast sales

Improve predictions

Predict revenue and track performance against goals with forecasts and charts.

Configure for your teams

Integrate and extend with Power Platform

Build custom sales apps, automate business processes, and enrich seller experiences—all tailored to your unique business needs.

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